ICTS Support Contacts

Please use the following contacts to request various support services extended by ICTS. Send your requests well in advance for scheduling. Technical team members provide a feedback form to maintain service quality.

Note: These contacts are strictly for IT technical issues only.

Account Recovery & Password Reset

Request Reset

Microsoft 365 Support

Teams, University Email, FTP, VPN, Storage, and Servers.

Email: sysadmin@my.amrita.edu

Hardware & Network Issues

Repairs, Software installations, and connectivity issues.

Email: sysadmin@my.amrita.edu

Campus WiFi

Reporting connection drops or range issues.

Email: sysadmin@my.amrita.edu

AUMS Support

Issues related to Academic Management System logins.

Email: sysadmin@my.amrita.edu

Multimedia & Photography

Event photography and digital design requests.

Email: sysadmin@my.amrita.edu

Lab Scheduling

Booking computer labs for sessions or workshops.

Email: sysadmin@my.amrita.edu

Digital Media & Web

Intranet hosting issues and posting circulars on the portal.

Email: sysadmin@my.amrita.edu